Marcel Ruettgers
I Help E-commerce Brands Increase Repeat Customers and Maximize Their Value
FAQ
What exactly do you help with?
I specialize in helping e-commerce businesses increase customer retention and maximize Customer Lifetime Value (CLV). This includes optimizing your customer journey, setting up marketing automation, and improving CRM processes to boost repeat purchases and engagement.
How long does a typical project take?
A standard project, including an initial audit, setup of automation, and strategy implementation, usually takes 4-6 weeks. However, ongoing support and optimization can continue based on your business needs.
What kind of results can I expect?
While results vary depending on your current setup, past clients have seen increases in repeat purchases by 20-25% and significant improvements in conversion rates. My focus is on sustainable, long-term growth for your business.
What tools do you use?
I work with a range of tools, including Shopify, Klaviyo, HubSpot, Mailchimp, Customer.io, and Google Analytics. I’ll choose the best tools based on your needs and current setup.
How much does it cost to work with you?
Pricing depends on the scope of the project. After our initial consultation, I’ll provide a custom proposal with clear pricing for the services you need. There are no hidden fees, and I offer flexible options to fit different budgets.