Marcel Ruettgers

Marcel Ruettgers


I Help E-commerce Brands Increase Repeat Customers and Maximize Their Value

FAQ

What exactly do you help with?

I specialize in helping e-commerce businesses increase customer retention and maximize Customer Lifetime Value (CLV). This includes optimizing your customer journey, setting up marketing automation, and improving CRM processes to boost repeat purchases and engagement.

How long does a typical project take?

A standard project, including an initial audit, setup of automation, and strategy implementation, usually takes 4-6 weeks. However, ongoing support and optimization can continue based on your business needs.

What kind of results can I expect?

While results vary depending on your current setup, past clients have seen increases in repeat purchases by 20-25% and significant improvements in conversion rates. My focus is on sustainable, long-term growth for your business.

What tools do you use?

I work with a range of tools, including Shopify, Klaviyo, HubSpot, Mailchimp, Customer.io, and Google Analytics. I’ll choose the best tools based on your needs and current setup.

How much does it cost to work with you?

Pricing depends on the scope of the project. After our initial consultation, I’ll provide a custom proposal with clear pricing for the services you need. There are no hidden fees, and I offer flexible options to fit different budgets.

About

Many e-commerce brands struggle to turn one-time shoppers into loyal, repeat customers.Over the past 10 years, I’ve developed a simple, effective approach that helps online stores improve the way they engage with customers and increase sales.By mapping out the customer’s journey and automating personalized marketing, I help brands connect with their audience at the right time, turning abandoned carts, missed opportunities, and low engagement into sales growth and long-term customer loyalty.My method is designed to increase repeat purchases and make sure your customers keep coming back.Is that worth a conversation? Get in touch!

Contact

Thank you for considering working with us. To ensure exceptional service delivery, we only take on a small number of clients each month. Please fill out the form below, and we will contact you to see if you qualify.

MR-Consulting
Admiraal de Ruijterweg 176-E
1056 GZ, Amsterdam
The Netherlands